LATE PAYMENTS / DELINQUENT ACCOUNTS / CANCELLATION:

At any time that a customer’s account becomes more than 15 days past due, you will be charged 3% from the amount due till payment is received or suspension can occur. Unless prior payment arrangements have been made. There is also a $25.00 returned check fee.

We always strive for exceptional customer service and satisfaction. If there is a problem with your service, please let us know so we can rectify the issue. In the rare circumstance that you would like to stop service, we require an email be sent to ravepools@gmail.com (EMAIL) with notice of wish to cancel service.